ADA POLICY:

1. ADA guests can request an ADA sticker from the ticketing booths or the info booth. ADA
stickers identify you to Staff, Crew and Security and indicates that you may need additional
assistance. It also identifies that you have ADA access. Please note that the ADA Sticker does
not provide admission; you must have a valid ticket.

2. Are companion passes available? An ADA companion is a person who assists an attendee
with a disability with one or more daily activities, such as communicating, toileting, or
eating, that the attendee would perform himself or herself but for the disability. Fanboy
Expo can provide a wristband/ sticker that identifies the companion. The companion DOES
need to purchase a ticket to the event. If the companion has an attendee who has
purchased a VIP, they do not need to buy that same ticket type to assist them while at the
event. They may purchase a lower-level ticket. Please pick up the companion wristband to
allow the caregiver to assist the attendee in the VIP lines while at the event. The wristband
or sticker can be picked up at the ticketing booth OR the info booth. Only one companion
pass per attendee.

3. Service Dogs are allowed? Service dogs are welcome at the KCC and OCCC. According to
state and federal law, a “service animal” is any dog that is trained, or is in training, to do
work or perform tasks for the benefit of an individual with a disability, including a physical,
sensory, psychiatric, intellectual, or other mental disability; and performs work or tasks, or
is in training to perform work or tasks, that are directly related to the individual’s
disability. Under the ADA, service animals must be harnessed, leashed, or always tethered.
The dog must remain under the owners control and be toilet trained at all times. Failure to
do so or complaints of the animals behavior will result in the animals removal.

Emotional support animals are not allowed.

4. Quiet Room -The quiet room will be available on the 3rd level near Package Pickup. This
will be for ADA guests and their companions, mothers with small children or nursing
mothers. ADULTS WITHOUT SMALL OR NURSING CHILDREN MUST HAVE AN ADA STICKER
AND/OR COMPANION PASS. ADA and Companion items can be received at the INFO or
Ticketing booths.

5. ADA PANEL ACCESS – the ADA group will be seated first. We will do our best to keep groups
together; however, if space is limited, you may be asked to limit your group to just one
additional person. If the panel requires a ticket to enter, the same is expected for ADA and
their companions.

*Seating is on a first-come, first-served basis, so ADA seating may not be available if you wait until the
last minute to be seated.

6. ADA ACCESS for Autographing and Photo Ops. Guests are typically limited on time and to
be fair for all attendees, we cannot allow any fan to bypass any autographing or photo op
lines. VIP Passes are available for faster autograph lines. Lines are wide enough to
accommodate wheelchairs and walkers but if you cannot wait in the line, we recommend
arranging to have someone within your group wait in line for you. You must have an ADA
companion wristband to hold an ADA attendees place in line. When your spot reaches the
front of the line, you may re-join for your signing.

7. Photo ops are first come first serve. We recommend arriving 10 minutes before your
scheduled photo op.

8. Is the Convention Center fully accessible? Is there ADA parking available on-site?
The Convention Center is fully accessible. To plan ahead, go onto the Convention Center website
where the event will be hosted to see a full map. ADA parking availability varies per center. Please
research according to your needs.

9. Are wheelchairs, scooters, walkers, canes or chairs available? Neither Fanboy Expo nor the
convention centers have ADA equipment available. Please make sure to plan ahead if you
require any of these items.